Frequently Asked Questions

It's natural to have questions. Here's a few commonly asked questions we hear.

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  • About Us
  • Expectations
  • General
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  • Tests

Are your services covered by private health

Yes, if you book in with one of our qualified Nutritionists you can submit a claim for your consultation. Our nutritionists are registered providers for most Australian Private Health Funds. Please check your policy to see if you have the correct level of extras cover for our services, and also what your annual rebate limit…

What Qualifications do your practitioners have

We require our practitioners to have achieved a minimum degree level qualification in Health Science with a speciality in either naturopathy or nutrition. The degree in Health Science is equivalent to 4 years full time study and covers in‐depth study in areas of anatomy, physiology, pathophysiology, biochemistry, medical science, research, herbal pharmacognosy and clinical herbal…

How long does it take to get Test Results back

Depending on the panel requested, the test results can take anywhere from 24 hours to 4 weeks to come back to us. Your practitioner will give you an expected turn-around time at the time of your consultation. Once we have received your results, you will get a curtesy text message letting you know to book…

Can I order a test without a consultation

We would need you to book in for an initial consultation first, to find out a bit more about your medical history, symptoms and medications etc. Once the best panel of testing is recommended by one of our practitioners, you would be given the test kit, and the sample (urine / blood / saliva /…

What To Expect From Our Naturopathic Clinic

Naturopathic and Nutritional Medicine is a blend of natural therapies tested over time and supported by the best available scientific evidence. It does not just address symptoms or try to suppress them, but looks for the cause in order to resolve the imbalance. Sometimes this may mean relying on supplementation and herbal medicine for treatment, but we…